1. Introduction
Welcome to Tuteee ("we," "us," or "our"), an AI-powered HSC Mathematics tutoring application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using Tuteee, you agree to this Privacy Policy, which outlines our practices regarding the handling of your personal data.
2. Information We Collect
- Account Information: Email address, unique user ID, and authentication details when you create an account.
- Profile Information: Your name, school year, mathematics course (Standard, Advanced, Extension 1, or Extension 2), and academic progress data.
- Learning Data: Topic mastery levels, overall performance statistics, and progress in different mathematical concepts.
- Chat Data: Text messages and images you send when interacting with our AI tutor, including mathematics problems and questions you submit.
- Images: Photos you upload of mathematics problems, which may be processed by our AI services.
- Technical Data: Information about your device, internet connection, and app usage to improve functionality.
- Third-Party Services: We use Firebase for authentication, database storage, and analytics, which may collect additional information according to their privacy policies.
3. How We Use Your Information
- Personalized Tutoring: To provide tailored mathematics instruction based on your course, year level, and mastery of specific topics.
- Progress Tracking: To monitor and display your academic progress across different mathematical concepts.
- AI Functionality: To process your questions, images of mathematics problems, and provide appropriate tutoring responses.
- Service Improvement: To analyze usage patterns and improve our tutoring algorithms, user interface, and educational content.
- Security: To verify your identity, prevent fraud, and protect the integrity of our service.
- Communications: To send you important updates about the app, your account, or changes to our services.
4. Data Sharing and Disclosure
- AI Service Providers: We share chat messages and images with Anthropic's Claude API to provide AI tutoring services. This data is processed according to their privacy and security policies.
- Cloud Services: We store your profile and learning data on Firebase, which maintains its own security and privacy standards.
- Third-Party Analytics: We may use analytics providers to help us understand app usage and improve our services.
- Legal Requirements: We may disclose your information if required by law, legal process, or to protect our rights, privacy, safety, or property.
We do not sell your personal information to third parties.
5. Data Storage and Security
- Data Security: We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or alteration.
- Data Retention: We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
- International Transfer: Your information may be transferred to and processed in countries outside of Australia, where data protection laws may differ.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction or objection to certain processing activities
- Data portability
To exercise these rights or if you have questions about your data, please contact us at support@tuteee.app.
7. Children's Privacy
Tuteee is designed for students studying HSC Mathematics, which typically includes teenagers. For users under 16 years of age, we require parental consent before collecting and processing personal information. Parents or guardians can review, edit, or request deletion of their child's information by contacting us.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through the app or via email. Your continued use of Tuteee after such modifications constitutes your acknowledgment of the modified Privacy Policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@tuteee.app